Best-practice strategies for your documentation projects

How I Work

Virtual teams

For small projects, I work solo. For larger or more complex projects, I can assemble a virtual team of trusted professionals. As the project lead, I manage these diverse and talented colleagues, and I work exclusively with those who meet my exacting standards.

Depending on your project needs, my team may include:

  • Technical writers, including certified MAD Flare developers
  • Marketing writers
  • Substantive editors, copy editors, and indexers
  • Instructional designers
  • Graphic designers
  • Localization experts
  • Software developers

You can be assured that you’ll get the same quality of work from my team that I deliver myself.

Onsite or remote

My home base is suburban Rochester, New York. If your business or organization is in the metro Rochester area, I can easily come onsite as your project needs dictate. I often work directly with local documentation groups as an integrated team member. Occasionally, I travel to work with distant clients to ensure successful project kickoffs.

I’ve also enjoyed engagements with clients and project teams in California, Oregon, Washington State, Nevada, New Mexico, Minnesota, Illinois, Michigan, New Jersey, New Hampshire, Washington DC, and South Carolina – as well as Canada, United Kingdom, South Africa, and Belgium.

No matter where I work, I’ll do whatever I can:

  • to make it easy to work with me
  • to be readily accessible to your team
  • to share project materials with you conveniently and securely

MAD Certified in Flare

MadCap Advanced Developer (MAD) certified in Flare since 2009

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