So there I was, at MadCap Software’s first ever user conference—MadWorld 2013 at the Hard Rock Hotel San Diego. An actual VIP. I was having a blast learning new things and meeting new people. Especially the MadCap people, and there were a lot of them. There were gals and guys from tech support, customer support, sales, software development, IT, and even the execs. They were welcoming and warm and efficient. They each had their individual conference […]
In 2008, I started my transition in earnest to MadCap Flare, an XML-based authoring tool for developing technical documentation, in particular online Help systems (at the time; I since use it for much more). I was no longer satisfied with RoboHelp, and had years before abandoned Doc-to-Help. I had acquired Flare in 2006 at Version 1, but didn’t start using it for paying work until 2008. As many Flare users will tell you, the Flare learning […]
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